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Frequently Asked Questions
This is a dynamic list of frequently asked questions about Poly AI. If you have a question that is not listed, please visit our Discord channel to inquire.
What is Poly Al?
Poly AI is an AI chatbot application that provides personalized conversations and immersive role-playing experiences. Poly AI offers free, private, and unrestricted AI character chats with over 10 million characters, allowing you to Create your own AI characters, dive into immersive roleplay, and explore endless possibilities.
Is there an iOS/Android App version?
Yes! Poly AI mobile app is now available for download on APP Store! Download it now.
Is Poly AI free to use?
You can use Poly AI for free, or subscribe to a membership for a more advanced experience.
Does Poly AI have NSFW filter?
Poly conducts multiple rounds of AI and manual reviews, along with spot checks, on all public content to ensure the quality and appropriateness of the recommendations on the platform. However, Poly AI does not implement NSFW filters during chat sessions, allowing users to interact freely with characters. If you encounter any illegal or inappropriate content, we encourage you to report it, and we will address it promptly.
Is Poly Al safe for kids?
Poly provides graded modes for users of different age groups. For children, we have launched a dedicated Teen Mode to ensure that the content is safe and appropriate for their age. For more details, please refer to the Privacy Policy.
Can Poly AI see my chats?
Absolutely not! Your privacy security is our top priority. Your conversations with AI characters on Poly AIhttp://poly.ai/ are completely confidential and secure. Neither the creators nor Poly have access to the chat content between users and AI characters.
Is Poly Al real?
No, the characters in Poly AI are entirely the product of artificial intelligence technology, not real person, and are not subject to human control or intervention.
Does Poly Al remember messages?
Poly AI features a strong AI memory, offering a variety of models for you to choose from. However, the memory capacity of AI is technically limited, which can result in earlier conversations being "forgotten." We are actively working to enhance memory capabilities to retain more conversation history, allowing for greater memory capacity in the AI.
Is Poly AI better than Character.AI?
Poly AI and Character.AI are two outstanding chatbot applications. They utilize advanced technology to enable chatbots to think and respond like real people, complete with realistic voices. If you choose Poly AI, it will offer personalized conversations and immersive role-playing experiences. On the web platform, you can also generate and download AI images for free, and experience animated character interactions that change emotions based on your messages and allow for interactive engagement.
How to use Poly AI?
To get started with Poly AI, simply register on the website or mobile app and choose your desired features such as character creation, AI conversation, and image generation. Customize your character's appearance and personality, or upload a character card through the web version. Engage with your character and enjoy limitless role-playing, utilizing various powerful chat models with strong memories. Additionally, the web version offers free image generation and download, along with animated character interactions. The platform delivers a seamless and immersive experience, empowering your creativity and imagination.
What are the Core Features on Poly AI?
1.Free chat with 10M+ characters and secure, unlimited roleplay.
2.Various chat models with strong memory.
3.Animated Character Interactions
4.Free image generation and download
5.Custom Create or Upload Characters (Cards and JSON)
Can I trust the AI's reply?
The characters on Poly AI are generated solely by AI technology and do not involve any human oversight or privacy breaches. Although they offer entertainment and assistance, their responses may occasionally be inaccurate or unverified. Users are encouraged to use their discretion and consult professionals for serious matters.
How do I create my own AI Character? Is it free?
You can create your own character on Poly AI for free using the mobile app or the web platform. Customize your character's image, voice, tags, background story, and more. On the web platform, you can upload character cards or JSON files, as well as import from platforms like Character.AI, Pygmalion, Zoltanai, Text Generation, TavernAI, and others. For detailed methods, refer to the Character Book.
Why is my character marked as violating the rules?
Some characters may be flagged as "violation" for not meeting community guidelines. These characters will be hidden from search results and unable to interact with others. This could be due to explicit or sensitive content. To resolve this, review and modify the character information to comply with the guidelines, then resubmit for approval. Once approved, the character will be fully restored on the platform.

Due to our strict content review process, false positives may occur. Please join our Discord to contact us and we will resolve the issue as soon as possible.
How do you get the characters seen by more people?
To make your character visible to more people, first, ensure to select the most accurate category for your character. Second, participating in official events and leveraging new features to create characters will give your character priority visibility. Lastly, share your character on your social platforms to reach a wider audience!
How to delete my account?
Please note! Once deleted, the account cannot be restored.

Please open your mobile device, open the APP and find your personal page, click the "Settings" button, then click the "Account" option, and click the "Delete" button at the bottom.
How do I get further contact and support?
You can provide feedback through three channels: using the in-app feedback button, joining the Discord server and accessing the feedback channel, or emailing us at support@socialapps.ai.